KORE - The Intelligence Platform

Service Health Dashboard


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All Systems Operational

Fan Intelligence: Data Warehouse & Analytics




Operational

Fan Intelligence: Helix




Operational

Fan Intelligence: Insights




Operational

Fan Intelligence: Ticketing & Engagement




Operational

Partnership Intelligence: Intake




Operational

Partnership Intelligence: Activate




Operational

Partnership Intelligence: Evaluate - Social




Operational

Partnership Intelligence: Sponsorship




Operational

Partnership Intelligence: Suites & Premium




Operational

Partnership Intelligence: Social - Data




Operational

Locations

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Scheduled Maintenance

KORE Software - Tableau Server Maintenance (North America) - April 14 , 2025 7:00PM – April 15, 2025 4:00AM PDTPlanned Maintenance

Schedule

April 14, 2025 7:00PM - April 15, 2025 4:00AM PDT

Components

Fan Intelligence: Insights

Locations

North America

Description

Two Circles will be performing maintenance on Tableau Server on Monday, April 14, 2025. As part of the maintenance, Two Circles will be upgrading the Tableau Server from version 2023.3.7 to version 2024.2.8. These tasks will require a downtime for the Tableau Server environment and the estimated total downtime is 6 to 8 hours starting at 10 PM ET / 7 PM PT. Clients using the following Tableau environments will be affected by this maintenance: bi.koresoftware.com hornetsbi.koresoftware.com timberwolvesbi.koresoftware.com spursbi.koresoftware.com The rest of the applications and user experiences will be unaffected during this scheduled Tableau Server maintenance work. If you have any questions about this scheduled maintenance, please reach out to your Success Manager or contact help@koresoftware.com.
KORE Software - Tableau Server Maintenance (EMEA/EU) - April 15, 2025 11:00AM – April 15, 2025 3:00PM PDTPlanned Maintenance

Schedule

April 15, 2025 11:00AM - 3:00PM PDT

Components

Fan Intelligence: Insights

Locations

Europe, Asia Pacific

Description

Two Circles will be performing maintenance on Tableau Server (bi-eu.koresoftware.com) on Tuesday, April 15, 2025. As part of the maintenance, Two Circles will be upgrading the Tableau Server from version 2023.3.7 to version 2024.2.8. These tasks will require a downtime for the Tableau Server environment and the estimated total downtime is 4 hours starting at 11 AM PT / 6 PM GMT / 5 AM AEDT(April 16). Clients using the following Tableau environment will be affected by this maintenance: bi-eu.koresoftware.com The rest of applications and user experiences will be unaffected during this scheduled Tableau Server maintenance work. If you have any questions about this scheduled maintenance, please reach out to your Success Manager or contact help@koresoftware.com.