KORE - The Intelligence Platform

Service Health Dashboard


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Planned Maintenance In Progress

Description

Two Circles will be performing maintenance on Tableau Server on Thursday, April 3rd, 2025. As part of the maintenance, we will be updating the SSL certificate. These tasks will require a downtime for the Tableau Server environment and the estimated total downtime is 2 to 3 hours starting at 11 PM ET / 8 PM PT. Clients using the following Tableau Server environments will be affected by this maintenance: bi.koresoftware.com hornetsbi.koresoftware.com timberwolvesbi.koresoftware.com spursbi.koresoftware.com The rest of applications and user experiences will be unaffected during this scheduled Tableau Server maintenance work. If you have any questions about this scheduled maintenance, please reach out to your Success Manager or contact help@koresoftware.com.

Components

Fan Intelligence: Insights

Locations

North America

Schedule

April 3, 2025 8:00PM - 11:00PM PDT



April 3, 2025 8:00PM PDT
[Update] Scheduled maintenance is starting.

Fan Intelligence: Data Warehouse & Analytics




Operational

Fan Intelligence: Helix




Operational

Fan Intelligence: Insights




Planned Maintenance

Fan Intelligence: Ticketing & Engagement




Operational

Partnership Intelligence: Intake




Operational

Partnership Intelligence: Activate




Operational

Partnership Intelligence: Evaluate - Social




Operational

Partnership Intelligence: Sponsorship




Operational

Partnership Intelligence: Suites & Premium




Operational

Partnership Intelligence: Social - Data




Operational

Locations

Scheduled Maintenance

Schedule

April 4, 2025 11:00AM - 2:00PM PDT

Components

Fan Intelligence: Insights

Locations

Europe, Asia Pacific

Description

Two Circles will be performing maintenance Tableau Server (bi-eu.koresoftware.com) on Friday, April 4th, 2025. As part of the maintenance, Two Circles will be updating the SSL certificate. These tasks will require a downtime for the Tableau Server environment and the estimated total downtime is 2 to 3 hours starting at 11 AM PT / 6 PM GMT / 5 AM AEDT (April 5). Clients using the following Tableau environments will be affected by this maintenance: bi-eu.koresoftware.com The rest of applications and user experiences will be unaffected during this scheduled Tableau Server maintenance work. If you have any questions about this scheduled maintenance, please reach out to your Success Manager or contact help@koresoftware.com.