KORE

Service Health Dashboard


Having trouble? Troubleshoot connection issues or email us at help@koresoftware.com

All Systems Operational

Ticketing & Fan Engagement




Operational

Sponsorship & Partner Engagement




Operational

Suites & Premium




Operational

Data Warehouse & Analytics




Operational

Helix




Operational

Insights




Operational

Intake




Operational

Activate




Operational

Evaluate - Social




Operational

Social - Data




Operational

Locations

Scheduled Maintenance

Schedule

March 19, 2024 8:00PM - 11:00PM PDT

Components

Insights

Locations

North America

Description

KORE Software will perform maintenance on KORE's Tableau Server environment on Tuesday, March 19, 2024. As part of the maintenance, KORE will be updating the SSL certificate. These tasks will require downtime for KORE's Tableau Server environment. The estimated total downtime is 2 to 3 hours starting at 11 PM ET / 8 PM PT. Customers using the following KORE Software Tableau environments will be affected by this maintenance: bi.koresoftware.com hornetsbi.koresoftware.com timberwolvesbi.koresoftware.com spursbi.koresoftware.com. The rest of KORE's applications and user experiences will be unaffected during this scheduled Tableau Server maintenance work. If you have any questions about this scheduled maintenance, please reach out to your Success Manager or contact help@koresoftware.com.

Schedule

March 20, 2024 11:00AM - 2:00PM PDT

Components

Insights

Locations

Europe, Asia Pacific

Description

KORE Software will perform maintenance on KORE's Tableau Server environment (bi-eu.koresoftware.com) on Wednesday, March 20, 2024. As part of the maintenance, KORE will be updating the SSL certificate. These tasks will require downtime for KORE's Tableau Server environment. The estimated total downtime is 2 to 3 hours starting at 11 AM PT / 6 PM GMT / 5 AM AEDT(March 21). Customers using the following KORE Software Tableau environment will be affected by this maintenance: bi-eu.koresoftware.com The rest of KORE's applications and user experiences will be unaffected during this scheduled Tableau Server maintenance work. If you have any questions about this scheduled maintenance, please reach out to your Success Manager or contact help@koresoftware.com.